Hotel Casa De La Palma Travel Puebla, Puebla - Reviews, Room Options & Prices 2025

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About the Hotel

3 Oriente 213 Centro Historico, Puebla, Mexico, 72000

Hotel Casa De La Palma Travel, a 4-star elegant property with colonial architecture in Puebla's historic heart, features original works of art, international handicrafts, and colonial paintings throughout its rustic-style premises.

Colonial Style Accommodations

Rooms at Hotel Casa de la Palma showcase colonial-style décor with flat-screen cable TV, city views, and parquet floors. The private bathrooms feature rainfall showerheads and designer toiletries.

Colonial Courtyard Dining

The colonial courtyard hosts daily breakfast service, with multiple local restaurants nearby offering traditional Pueblan cuisine.

Business and Wellness

Hotel Casa De La Palma Travel provides a business center, spa services with massage treatments and sauna, and complimentary access to a nearby fitness facility.

Historic Center Location

Located steps from Los Sapos Bazaar and Poblano de Arte Virreinal Museum, the hotel is 18.5 miles from Hermanos Serdan International Airport. The Cathedral of Puebla stands 0.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

20 m²

Bed options:

1 King Size Bed

Shower

room details

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King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Shower

room details

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Superior Double Room

Max:

4 persons

25 m²

Bed options:

2 Double beds

Shower

room details

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Getting around

A guide to all available transportation options

City Center

Puebla3700 ft

Airports

Hermanos Serdan International (PBC) 17.8 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

General

Free Wi-Fi
Parking
Pets allowed

Dining

Breakfast
Restaurant

Room features

Air conditioning
Sitting area
Patio

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

3 Oriente 213 Centro Historico, Puebla, Mexico, 72000

Map view

3 Oriente 213 Centro Historico, Puebla, Mexico, 72000

City landmarks

Church

Church of Santo Domingo

2100 ft

Calle 5 de Mayo #1605 Templo de Santa Monica

Escultura del Senor de las maravillas

3300 ft

Avenida 14 Poniente 305 Col. Centro Historico

Museo de Arte Popular Santa Rosa de Lima

3000 ft

Av. 6 Oriente Intersection Calle 2 Nte

Street of Candies

3400 ft

Museums

Poblano Museum of Popular Art

3000 ft

Parks

Historic area of Los Fuertes

1.8 mi

Museums

Automobile Museum Puebla

3700 ft

Square

Paseo Bravo

4600 ft

Nearby

Parks

Zocalo

1000 ft

Museums

Museo Amparo

1300 ft

PueblaMexico

Biblioteca Palafoxiana

1200 ft

PueblaMexico

Alley of the Frogs

700 ft

Calle 6 Nte 205

Mercado el Parian

1600 ft

cnr Avs 3 Oriente & 16 de Septiembre

Cathedral of Puebla

1900 ft

Gallery

Museo Poblano de Arte Virreinal

900 ft

Calle 6 Nte 205

El Parian

1600 ft

Museums

La Casa Del Mendrugo

200 ft

Bridges

Bubas Bridge

1800 ft

Museums

Casa De Los Hermanos Serdan

1400 ft

Gallery

The neighborhood artist

1600 ft

Av. Juan de Palafox y Mendoza

Templo del Ex-Hospital de San Roque

1000 ft

Calle Cinco de Mayo 409

Fundacion Jose Luis Bello y Zetina y Museo

1700 ft

Church

La Compania Templo del Espiritu Santo

400 ft

Calle 2 Nte 2

Museo Universitario Casa de los Munecos

700 ft

Museums

Museo Regional Casa de Alfenique

1200 ft

Museums

Museo Jose Luis Bello y Gonzalez

1900 ft

Av 14 Oriente 805 Barrio del Alto

Templo de San Francisco

1800 ft

Museums

Living Museum Puebla

2000 ft

Square

Bazar los Sapos

400 ft

Museums

San Pedro Art Museum

800 ft

Restaurants

Hotel Colonial Restaurant

200 ft

4 Sur 105

La Casita de Antano

100 ft

Avenida 3 Oriente No. 216

El Mural de los Poblanos

1600 ft

Avenida 16 de Septiembre 506 Centro Historico

Amalfi Pizzeria

200 ft

3 Oriente 207-B Centro Pueblo

La Zanahoria

700 ft

Avenida 5 Oriente 206 A media cuadra de Catedral

Maiz Prieto

300 ft

Avenida 3 Oriente 207 Historical Center

La Casona de la China Poblana

500 ft

Calle 4 Norte # 2

Antigua Fonda De La China Poblana

600 ft

Avenida 5 Oriente 401 Casi Esquina Calle 4 Sur

Villa Rosa

800 ft

5 Oriente 207 Centro Historico

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.2

Location

9.2

Service

7.4

Dining

6.0

3.5/5 based on 169 reviews

#47 of 106 hotels in Puebla based on Tripadvisor

United States of America, February 2025

5.4/10

My stay at Hotel Casa De La Palma was quite enjoyable overall. The hotel is uniquely decorated and in a great location, just a block away from the main square of Puebla. However, I did find the room layout a bit exposed as it faced the central courtyard, and the beds were rather hard for my taste.

Rooms

7.0

The room was large with a modern bathroom, but the hard bed and flimsy pillows affected my comfort. Also, a few issues like a non-functioning TV and some lights not working were minor annoyances during my stay.

Service

6.0

The service was decent overall, although I found it a bit frustrating with the checkout policy requiring payment for an extra three hours. The house maid was fantastic and kept the room tidy throughout my visit.

Location

9.0

You can't beat the location! It was right in the center of Puebla, making it easy to explore everything. I loved being just steps away from the historical sites.

Dining

5.0

Unfortunately, my stay didn't include breakfast, as I mistakenly booked the hotel without this amenity. The website confusion around the two hotels sharing the same name was a bit misleading.

Facilities

6.0

The facilities were adequate, with a great option to order in-room massages, which I enjoyed. However, some essentials like the TV and lights malfunctioning were disappointing.

Corey

United States of America, February 2025

5.4/10

My stay at Hotel Casa De La Palma Travel was enjoyable overall, thanks to its fantastic location and unique decor. However, there were some drawbacks, like the hard beds and extra charges for late check-out that felt excessive.

Rooms

7.0

The King Room was spacious with a massive bathroom, but I found the bed quite hard and the pillows flimsy. The keys to the room were sometimes tricky to lock, which was a slight annoyance.

Service

8.0

The house maid was fantastic. I appreciated the option to order a massage in my room, which added to the boutique experience.

Location

9.0

The location is wonderful, just a block from the main square of Puebla. I loved how everything was close by and accessible.

Dining

Facilities

7.0

The hotel is uniquely decorated, offering a charming ambiance. but some facilities, like the TV, had issues.

William

United States of America, January 2025

7.4/10

I had a mixed experience at Hotel Casa De La Palma. The location is genuinely fantastic, just a block away from the main square, but I found the room a bit too exposed for comfort. While the decor is unique and the price is pretty good, the bed wasn't very comfortable and the late checkout fee felt steep.

Rooms

7.0

The room was quite large and had a modern bathroom, but it felt a bit exposed being in the central courtyard. The bed was hard and the pillows were flimsy.

Service

6.0

I didn't have any major complaints, though I was surprised that the morning staff couldn't recommend any breakfast spots nearby.

Location

9.0

The hotel's location is truly excellent, being right in the center of Puebla and close to everything I wanted to see.

Dining

7.0

There wasn't breakfast included, but I did enjoy the assorted muffins I found nearby.

Facilities

6.0

The facilities seemed adequately kept, but nothing particularly stood out as really good.

Mary

United States of America, December 2024

6.4/10

I stayed for four nights at Hotel Casa De La Palma and really enjoyed the experience overall. The location is unbeatable, just a block from the main square, but I did have a few issues with some of the lights and the TV in my room. Plus, I was a bit bummed to discover there wasn’t any breakfast available, as the booking site was confusing about that. Still, the service from the housemaid was fantastic and made my stay pleasant.

Rooms

8.0

The King Room was spacious and had a modern vibe, though some lights didn’t work.

Service

9.0

Housemaid service was excellent, very attentive and helpful.

Location

10.0

Amazing location, right by the historical center; super convenient!

Dining

6.0

No breakfast offered, which was a letdown since I thought it was included.

Facilities

7.0

Overall facilities were okay, but the TV in my room didn’t work well.

Michael

United States of America, October 2024

5.0/10

I had a pleasant stay overall. The location is fantastic, just a block away from the main square, which made exploring Puebla easy. However, I faced some discomfort with the bed, which was quite hard and the pillows were flimsy. Despite minor inconveniences like a tricky room key and some issues with the TV, the large, modern bathrooms made my experience enjoyable.

Rooms

7.0

The rooms are spacious with a very modern and massive bathroom. However, the beds were quite hard and the pillows flimsy.

Service

8.0

The house maid was fantastic, and I appreciated the option to order a massage in my room.

Location

9.0

The location is wonderful! Right in the center of Puebla and close to everything.

Dining

6.0

There was a mix-up with breakfast due to similar hotel names, which was quite confusing for me.